Matt Paxton has spent over 8 years helping hoarders clean out their homes as the host for the reality TV show “Hoarders” and as the head of his own hoarding cleaning company. Recently, Paxton teamed up with ServiceMaster Restore to help them create a nationwide cleaning program dedicated to helping hoarders. When it comes to
hoarder cleaning, it is more about the approach as Paxton says, “Most people think it’s about cleaning, but it’s really not; it’s about communication, understanding, and trust.”
ServiceMaster and Matt Paxton
The new nationwide hoarding cleaning program created by ServiceMaster with the assistance of Matt Paxton allows ServiceMaster Restore to respond to major hoarding cleanup projects throughout the U.S. Each hoarding specialist trains with Paxton for three 10 hour days at the corporate headquarters in Memphis, TN. The training emphasizes the importance of understanding the hoarder and gaining his or her trust before entering the home. Paxton refers to the process of gaining a hoarder’s trust as “equalization” which could take several weeks to accomplish:
“We treat them as equals. We hang out with them, get to know them. So much of their world is filled with judgment and hate and misunderstanding. We don’t go in until they know that we understand them and that we’re not going to judge them. It’s so much about being patient.”
Hoarding Cleaning Services from ServiceMaster
ServiceMaster has long been a trusted name for disaster restoration and the new nationwide hoarding cleaning program will help hoarders throughout the country get the cleaning services that they need.
ServiceMaster of Salt Lake provides
hoarding cleaning services to Salt Lake City, UT and the surrounding areas. Contact
ServiceMaster of Salt Lake to learn more about our hoarding cleaning services.
801-506-0027
