Monday, October 31, 2011

Friday, October 28, 2011

These are not Fans, can you tell us what they are, and the type.

There are two types of the same thing in this photo, both used for same purpose but with different applications.   Can you tell us what they are called?  What type?



Thursday, October 27, 2011

Surprising find- part 2

One of these things is just like the other, only more....


Disaster Restoration business can be surprising.

In the Diaster Restoration business, when you go into a home to provide any of the services following a loss, you also look for any preexiting coditions. Just when you think you may have seen it all, the totaly unexpected shows up... So can anyone tell us what this is?

(we do know, but will tease you, and and another photo later)

Wednesday, October 26, 2011

Are you Prepared for WINTER?

Some Things you may want to Consider!

  1. Have you turned off the swamp (evaporative) cooler? Included in this , have you disconnected the supply line so it won't accidentally fill. Placed on the cover to keep air from infiltrating into the home, and have you put the pillow into the vent?
  2. Have you Shut down the sprinkler system and had the lines blown out?
  3. Have you removed the hose from the hose bib? If you have a "Freeze less faucet, it isn't freeze less    unless the hose is disconnected. Have you put an insulating cup over the faucet?
  4. Check the seal around doors and windows to make sure they are air tight.
  5. Have you had the snow blower turned up, checking the carburetor, spark plug, battery if equipped and pull cord? Are the movable parts lubricated?
  6. Do you have a snow shovel? How about a back-up?
  7. Where are the salt or snow melt and do you have sufficient?
  8. Are the family vehicles prepared for winter? Do you have emergency supplies in the car? (blankets, flash lights with extra batteries, shovel, jumper cables and chains)
  9. Have you cleaned up the garden and yard and put them to sleep?
  10. has the furnace been tuned up for the heating season?  When was the last time you changed the filters? Do you have extras?
  11. It's time to check the batteries in your smoke detector.  Winter time is also FIRE time in the restoration business.  Candles are used more frequently during the holiday season. Remember PINE BOUGHS and candles don't mix. They dry out and burn rapidly.
  12. DO YOU HAVE A FIRE EXTINGUISHER AND DO YOU KNOW HOW TO USE IT PROPERLY AND ON WHAT TYPE OF FIRE IT SHOULD BE USED ON?
  13. Have you reviewed your winter driving skills?
Sometimes the best tip is who to call when things go wrong.  Keep a list of names and numbers handy.

  1. 911- Life threatening emergencies only.
  2. Police.  Your city, town, county  etc.
  3. Parents, children and extended family
  4. work.  Keep the boss informed
  5. Medical Professionals.
  6. Clergy
  7. ServiceMASTER of Salt Lake (801-506-0027) and ServiceMASTER Cleaning  (801-356-7105)

Tuesday, October 25, 2011

New service for our Blog, Facebook & Twitter followers, good read

At ServiceMaster of Salt Lake, we have found that communication and education are key elements in providing exceptional customer service. "Our purpose is to serve our customer in such a manner that we earn their respect, confidence, loyalty and find value in their association with us."

To help provide "Value" to you our Facebook, Twitter and Blog friends, we are going to try a series we call, "ASK A PRO" on Facebook  & our blog. If you have a question regarding cleaning or disaster, post the question on our Facebook page and let us do the research for you. Answers will be posted here on our Blog.

So, who’s going to be first? Let's see if we can make this an interesting, rewarding and learning experience.

Be Prepared!

The CLAW

The CLAW, just one way to extract water from wet carpet.  HOW?

Specially designed bottom plate maximizes suction and water channeling into vacuum chamber.  The extraction plate grid and vacuum manifold have been scientifically designed to multiply and enhance your sub-surface flood lifting capabilities.


Monday, October 24, 2011

What type of air movers should be used in a water loss?

Depending on your drying situations the requirements change. You need different amounts of airflow and pressure.  Because of the variety of situations encountered in restorative dying a range of airmover types have been developed to suit each individual need.


Carpet Dryers (high velocity air movers) are the most common type


High Pressure (HP) carpet dryers are specialized carpet dryers, fitted with a higher horsepower motor. They are best used for powering for vent/manifold systems


Low pressure axial airmovers are specialized air movers used to move large volumes of air with low amp draw. They are used most often during in-place drying.


High pressure axial airmovers, commonly called ventilation fans, are used to move large volumes of air through ductwork.


Inter-air drying systems are used to dry cavities such as under cabinets, wall cavities and under hardwood floors.




(RSA-  Restorative Drying 101)

Good morning Salt Lake City

Good morning Salt Lake City, it's Monday October 24th, 2011 bright blue skies with a few whispy clouds to start the new week. Colder temperatures coming midweek warming up to mid 70's by weekend............Alright, I know, we already stared a blog entry this way, so what's new with you? What can we do for you?


Post a comment on our Facebook Page  ServiceMASTER Cleaning of Salt Lake and Utah Counties.

Friday, October 21, 2011

Class of Water Loss....

From  the IICRC S500 Standard and Reference Guide for Professional Water Damage restoration.


The term 'Class of water' also is the initial determination of the amount of water and the likely or anticipated rate of evaporation. It is used to determine the initial dehumidification capacity necessary to handle the potential amount of water that will be evaporated within an affected area.


Class 1  (least amount of water, absorption and evaporation) : Water losses that affect only part of a room or area, or larger areas containing materials that have absorbed minimal moisture. Little or no wet carpet and/or cushion is present.


Class 2  (large amount of water, absorption and evaporation): Water losses that affect at least an entire room of carpet and cushion (pad). Water has wicked up walls less than 24 inches. There is moisture remaining in structural materials; e.g., plywood, particle board, structural wood, VCT, concrete and substructure soil.


Class 3  (greatest amount of water, absorption and evaporation): Water may have come from overhead. Ceilings, walls, insulation, carpet, cushion and subfloor in virtually the entire area are saturated.


Class 4  (specialty drying situations): These consist of wet materials with very low permanence/porosity (e.g., hardwood, plaster, brick, concrete. light weight concrete and stone).  Typically, there are deep pockets of saturation, which require very low specific humidity. These types of losses may require longer drying times and special methods.


Determining the classes of water is an essential part of calculating the amount of initial dehumidification capacity necessary to handle the potential amount of water that will evaporate within the affected area, and air movement for the drying process.  Classes provide a point of reference to aid in the type, size and amount of equipment initially installed on a water damage restoration project. However, situations can arise that require adjustments to the type, amount and size of equipment Begin used during the drying process.




Water loss at your home or business, call us. Our crews are IICRC certified and trained to set up the best and most efficient drying program to restore your home back to pre-loss conditions.

Thursday, October 20, 2011

Thursday Oct 20th... Class of water loss

So I had listed all the Classes of water loss (per  IICRC S500)  with description of each of the four. Then a short sales pitch that  our technicians are IICRC  certified to make the best decisions  for a drying plan that would return your rooms (affected areas back to same or better condition) then a slip of the finger or a movement of the mouse and all was loss. The window disappeared! 

So...at a later date. I will try again, to post the classes of water loss.

Wednesday, October 19, 2011

Wed. Oct 19th 2011 Category 3 water loss

From IICRC  S500

Category 3 water is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents. Examples of category 3 water an include, but are not limited to: sewage ; toilet backflows that originate from beyond the toilet trap regardless of visible content or color; all forms of flooding from seawater; ground surface water and rising water from rivers or streams, and other contaminated water entering or affecting he indoor environment, such as wind-driven rain from hurricanes, tropical storms, or other weather-related events. Such water sources may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances.

Special Situations- If a regulated or hazardous material is part of a water damage restoration project, then a specialized expert may be necessary to assist in damage assessment, and government regulations apply. Regulated materials posing potential or recognized health risk may include, but are not limited to: arsenic, mercury, lead, asbestos, polychlorinated biyhenyls (PCBs), pesticides. fuels, solvents, caustic chemicals, radiological residues. For situations involving visible or suspected mold, refer to IICRC S520 Standard and Reference Guide for Professional Mold Remediation. It is important to remember that the category of water initially determined can change during the course of the project. ( To prevent Amplication of Microorganisms, Prompt Response id Necessary for all categories of Water Intrusion.)


At ServiceMaster of Salt Lake our technicians are IICRC certified to handle these situations.

If you ever have a category 3 water  loss (damage) at your home, you can feel confident calling ServiceMaster of Salt Lake.

Fast response time, fully equipped trucks to handle any situation.

Tuesday, October 18, 2011

Tuesday Oct 18th, 2011 CAT 2 water loss

From IICRC (S500 )

Category 2-Category 2 Water contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans. Category 2 water can contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter (chemical or biological). Example of category 2 water can include, but are not limited to: discharge from dishwashers or washing machines; overflows from washing machines; overflows from toilet bowls on the room side of the trap with some urine but no feces; seepage due to hydrostatic pressure; broken aquariums and punctured water beds. The cleanliness of category 2 water can deteriorate for many reasons, including but not limited to; contact with building materials; systems and contents; mixing with soils and other contaminants. Factors that influence the potential organic and inorganic load in a structure include the age and history of the structure, previous water losses, general housekeeping, the type of use of the structure, and elapsed or elevated temperature.


It is always important when you discover  a water loss, to first stop the water at source, then call for help to clean up affected area. ServiceMaster of Salt Lake  and ServiceMaster Cleaning in Utah County is available 24/7   with " The clean you expect. The Service you deserve"

Monday, October 17, 2011

What are the categories of water loss?

Per IICRC

Category 1- Category 1 water originates from a sanitary source water source and does not pose substantial risk from dermal, ingestion or inhalation exposure. Examples of category 1 water sources can include, but are not limited to: broken eater supply lines; tub or sink overflows with no contaminants; appliance malfunctions involving water supply lines; melting ice or snow; falling rainwater; broken toilet tanks, and toilet bowls that do not contain contaminants or additives. However, once clean water leaves the exit point, it may not remain clean once it contacts other surfaces or materials.

The cleanliness of Category 1 water may deteriorate to Category 2 or 3 for many reasons, including but not limited to: contact with building materials, systems and contents; mixing with soils and other contaminates. Some factors which influence the potential organic and inorganic load in a structure include the age and history of the structure, previous water losses, general housekeeping, the type of use of the structure (e.g/ nursing home, hospital, day care, warehouse, veterinary clinic), and elapsed time or elevated temperature. Odors can indicate that Category 1 has deteriorated.

Next;   Category 2   or Class 1 water  

Monday October 17th, 2011

Good morning everyone,

How are you starting off your week? At ServiceMaster of Salt Lake the crews came in,  left as fast. Going out to new jobs and follow ups on work that started Friday. Very busy, no time to ask for their completed work order sheets from last week.

Sometimes, if you wish for work, you just may get what you ask for and more.

Details to come later with any interesting photos from our water or fire jobs.

Cintas truck just pulled in to front lot, the crews will have clean uniforms for the next week ( if they remembered to bring the others back in ).

Friday, October 14, 2011

Class finished up today at Servicemaster of Salt lake

IICRC  certification class finished up today for Water Restoration Tech (Restorative drying101)

8 people from 3 states and 4 offices. Class taught by our own certified instructor: Robert Fairbanks..went very well. All points restorative drying were covered from when you first receive the phone call to customer interaction, required paper work, class & categories of water loss. Equipment to place in home, and how to decide how much & what type to place by room size, offsets, what is wet, what is your drying goal. How to figure Relative humidity, GPP, vapor pressure, dew point and how they all effect your drying strategy and goal. This blogger got to revisit math formulas  long forgotten after a 35 year carrier in banking operations ( I know, I heard it before, you had to know math in banking..but think about the old days  when people wrote checks. tens of million of checks flying across the country every night..different math)

It was a great learning experience. Until you learn what the Techs need to know to make all the correct decisions on a water loss job to reach the drying goal, never think its just extracting water and placing a few fans (air movers) around the room.

And if you do have a water loss, PLEASE  DO NOT  turn off or reposition the fans (air movers) it will just delay drying goal and could cause secondary damage.

Thursday, October 13, 2011

WRT class continued today......

The WRT class continued today, all new material to this blogger. Math...... formulas to remember, how much does a pound of water weight, how many gallons in a cubic foot and many more.

Wednesday, October 12, 2011

WRT class being held in or Salt Lake Office this week.

IICRC (Institute of Inspection,  Cleaning and Restoration Certification)  class being held in our office today thru Friday  8:00 to 5:00  for  WTR- Water Restoration Technician  certification.  Crews from SM in Boise, Grand Junction and that other office in West Jordan..

A lot of learning for this blogger. (Late posting today due to class)

How much does a a gallon of water weigh?  8.34  lbs
Every cubic foot of standing water contains 7.48 gallons  



Place photo here----------> >  oops... on wrong computer.

Tuesday, October 11, 2011

Fall and Winter preperation.

Good morning Salt Lake, sitting here watching the clouds slowly moving East into the mountains. There was a little bit of rain this morning so I'm wondering if the clouds may produce some new snow  as they move over the Wasatch range.

Fall season is here, time to turn off the sprinkler system, button up the swamp cooler, check the furnace.

With cooler weather coming and the need to heat your home, are your ducts clear and clean? If not, give us a call. Make sure all your vents are clear of dust and lint, change the air filter.

Turn off and bleed the water line to your swamp cooler.

Join in the conversation, and your suggestions for winter time preparations.

Monday, October 10, 2011

Did you see that Yellow van in your neighbors driveway?

Did you see that yellow van in your neighbors driveway the other day? One that looked like this.

Ask them about how well we cleaned their carpet and upholstery.

Need to have your carpets, area rugs or upholstery cleaned before the holiday season starts?

Give us a call in Salt Lake 801-506-0027   Utah County 801-356-7105

Friday, October 7, 2011

Friday October 7th, 2011

Finish pack out at recent fire.

Returning items to home from recent fire pack out

Water monitor at Jordan River

Monitor equipment at several other water jobs.

Day off for some

Looks like it's going to be a cold with possibility of more snow & rain this weekend.  Don't forget to turn off the water to your swamp cooler or sprinklers. 

always remember, in case of any emergency ServiceMASTER of Salt Lake   is here to help with 24/7 fast response
                    801-506-0027 in Salt Lake  or 801-356-7105 in Utah county

Thursday, October 6, 2011

The ServiceMASTER objectives

ServiceMASTER®

The ServiceMaster Objectives.

  • To honor God in all we do
  • To help others develop
  • To pursue excellence
  • To grow profitably

At ServiceMASTER of Salt Lake and  ServiceMASTERCleaning (Utah county)     

We live by these objectives. Always good to remind ourselves of what we do.

Wednesday, October 5, 2011

What does it take to heat your home & water to shower.........

Heating and domestic hot water system for Park City home we have been doing  DR work on...

What does your domestic hot water and heating system look like at  you house?

Tuesday, October 4, 2011

Winner of Dirty Carpet contest. ( They wish to remain anonymous)

We can show in one photo the Before & After   of this carpet cleaning. Long day for the crew

The results of a good cleaning show in the photo.

ServiceMaster of Salt Lake and ServiceMaster Cleaning  (Utah County) can do the same for you.

Give us a call to schedule a cleaning of your carpets.

Monday, October 3, 2011

Ding Dongs a fun treat for all

ServiceMaster of Salt Lake   owner Bob Fairbanks AKA the Ding Dong guy,  stay tuned for upcoming contest/news on how to get your own box of Ding Dongs.............